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- To use a Cold Stone gift card online, enter the card’s eGift card number at checkout.
- Cold Stone gift cards can be used at participating locations in the U.S., Puerto Rico, and Guam.
- At checkout, input the eGift card number in the provided field and apply the balance.
- Any remaining balance on the card can be used for future purchases.
- In-store, present the gift card to the crew member to apply the balance.
- You can check your gift card balance in-store or by logging into your Cold Stone account online.
- Keep your gift card safe, as it’s treated like cash.
- Cold Stone gift cards are non-refundable but can be checked for issues through customer service.
Cold Stone Creamery is known for its premium ice cream and creative mix-ins, and a Cold Stone gift card is a great way to treat yourself or someone else to their delicious offerings. Whether you’re looking to redeem a Cold Stone gift card online or in-store, this guide will walk you through the process step by step.
In this post, we will focus on how to use Cold Stone gift card online, but we’ll also cover in-store redemption and checking your card balance for a complete experience.
Introduction: Using Your Cold Stone Gift Card
Gift cards are a convenient way to pay for treats without having to carry cash or a credit card. Cold Stone gift cards can be used both online and in-store, making them versatile and practical. If you’ve received an eGift card or a physical gift card from Cold Stone, you might be wondering how to use it online for your next ice cream craving.
Using your Cold Stone gift card online is straightforward, and in this post, we’ll cover the exact steps you need to take to make sure you can easily redeem your card at checkout.
Whether you are ordering your favorite ice cream creation from the comfort of your home or looking to enjoy a treat on-the-go, using a Cold Stone gift card online ensures a hassle-free transaction.
Let’s dive into how to use Cold Stone gift card online, the steps involved, and how to check your card’s balance for future use.
How to Use Cold Stone Gift Card Online: Step-by-Step Guide
1. Visit the Cold Stone Creamery Website
The first step to using your Cold Stone gift card online is to go to the Cold Stone Creamery website. You can do this by typing “Cold Stone Creamery” into your preferred search engine or by directly entering the URL for the official website.
Once you’re on the website, browse through their menu and choose the ice cream, cakes, or other desserts you wish to purchase. You can customize your order by selecting different mix-ins, toppings, and sizes according to your preferences.
2. Add Your Items to the Cart
After selecting your desired products, add them to your shopping cart. Ensure that you’ve reviewed your order and are happy with everything before proceeding to checkout.
When you’re ready to pay, click on the shopping cart icon to review your items, quantities, and total. At this point, you will proceed to the checkout page to complete your purchase.
3. Enter the Cold Stone eGift Card Number at Checkout
At the checkout screen, you will be asked to provide payment details. This is where you’ll enter your Cold Stone gift card number. There should be a dedicated field specifically for entering a gift card number, often labeled something like “Gift Card or eGift Card Number.”
Type the number exactly as it appears on your card into this field. Be careful to ensure that all digits are entered correctly, as an incorrect number may prevent the transaction from being processed.
Once you’ve entered the gift card number, the system will verify the card’s balance and apply it to your total. If the balance on your card covers the entire cost of your order, your transaction will be complete.
If the balance is lower than the total amount of your purchase, you will be prompted to pay the remaining balance using another payment method, such as a credit or debit card.
4. Remaining Balance on the Gift Card
If there is any remaining balance on your Cold Stone gift card after completing your order, that balance will remain on the card. You can use it for future purchases, whether online or in-store, until the full balance is used up.
It’s important to note that if your gift card balance does not cover the full cost of your order, the system will prompt you to pay the difference. This flexibility ensures that you can still use your gift card without worrying about running out of funds.
5. Finalizing Your Order
Once you’ve entered your Cold Stone gift card information and confirmed your payment details, you can proceed with the checkout process. You’ll be asked to provide your shipping information if you’re ordering for delivery or select a pick-up option if you’re heading to the store.
After completing the transaction, you’ll receive a confirmation email with your order details. If you opted for delivery, your ice cream will soon be on its way to you. If you’re picking it up in-store, you can head to your nearest Cold Stone location to grab your order.
How to Use Cold Stone Gift Card In-Store
While this guide primarily focuses on how to use Cold Stone gift card online, you can also use your Cold Stone gift card in-store. This process is equally simple.
When you go to a participating Cold Stone Creamery location, whether in the U.S., Puerto Rico, or Guam, simply present your gift card to the crew member when it’s time to pay. The crew member will enter the card’s number into the payment terminal, and the balance will be applied to your total purchase.
If the balance on your gift card is not enough to cover the full cost of your order, you can pay the remaining amount using another payment method, just like with the online process.
Checking Your Cold Stone Gift Card Balance
It’s always a good idea to know how much balance is left on your Cold Stone gift card, so you can plan your purchases accordingly. There are two simple ways to check your balance.
1. In-Store
You can check the balance of your Cold Stone gift card in-store. Simply ask the crew member to check the balance for you when you visit a participating Cold Stone Creamery location. They can swipe or manually input the card number to give you the remaining balance.
2. Online
The easiest way to check your Cold Stone gift card balance is by logging into your account on the Cold Stone Creamery website. Once logged in, navigate to the gift card balance section, where you can enter your card number and view the current balance.
Checking your balance before making a purchase ensures that you know whether you need to pay the remaining amount with another payment method, whether in-store or online.
Additional Tips for Using Your Cold Stone Gift Card
1. Ensure You Have a Participating Store Near You
Before using your Cold Stone gift card in-store, make sure you’re visiting a participating location. Cold Stone has stores throughout the U.S., including Puerto Rico and Guam, so it’s important to check if the store near you accepts gift cards.
2. Keep Your Gift Card Safe
Whether you’re using your Cold Stone gift card online or in-store, it’s important to keep it safe. If you lose your card or it’s stolen, it may be difficult to recover the balance, so treat it like cash.
3. Gift Cards Are Not Refundable
Cold Stone gift cards are non-refundable, so make sure you’re sure about your purchase before you buy one. However, if you receive a defective card or encounter issues with its use, you should contact Cold Stone’s customer service for assistance.
Frequently Asked Questions
Here are some of the related questions people also ask:
How can I use my Cold Stone gift card for an online order?
You can use your Cold Stone gift card online by entering the eGift card number at checkout on the Cold Stone Creamery website. The system will apply the balance to your order.
Can I use a Cold Stone gift card in-store?
Yes, you can use your Cold Stone gift card in-store by presenting it to the crew member during payment. They will apply the balance to your total purchase.
How do I check my Cold Stone gift card balance?
You can check your Cold Stone gift card balance by either visiting a participating store or by logging into your Cold Stone account on their website.
What happens if my Cold Stone gift card balance is not enough to cover my order?
If your Cold Stone gift card balance doesn’t cover the full order, you can pay the remaining amount with another payment method like a credit or debit card.
Are Cold Stone gift cards valid at all locations?
Cold Stone gift cards are valid at participating Cold Stone Creamery locations in the U.S., Puerto Rico, and Guam. It’s always best to check if your local store accepts gift cards.
How can I use a Cold Stone gift card for delivery?
Simply enter your Cold Stone gift card number at checkout when ordering for delivery. The card balance will be applied to your total purchase.
Can I use a Cold Stone gift card for custom ice cream creations online?
Yes, you can use your Cold Stone gift card to pay for custom ice cream creations, cakes, or any other menu item available on the Cold Stone Creamery website.
Are Cold Stone gift cards refundable?
Cold Stone gift cards are non-refundable. However, if there are any issues with your card, you should contact Cold Stone customer service for assistance.
Can I use my Cold Stone gift card for a future order if I don’t use the full balance?
Yes, any remaining balance on your Cold Stone gift card will stay on the card and can be used for future purchases, either online or in-store.
The Bottom Line
Learning how to use Cold Stone gift card online is simple and allows you to enjoy their delicious offerings from the comfort of your home. By following the steps outlined in this guide, you can easily redeem your gift card at checkout and have your ice cream delivered or prepared for pick-up.
Additionally, Cold Stone gift cards can also be used in-store at participating locations, offering more flexibility in how you use your gift card.
Be sure to check your balance before making a purchase and keep your card secure to avoid any issues with your future orders. Whether you’re enjoying a treat alone or sharing with friends and family, Cold Stone gift cards make it easy to indulge in your favorite frozen treats. Enjoy!